Contact information

At Arcomas, we’re here to help. If you have questions about an order, a product, shipping, returns, payments, or anything else related to your purchase, please contact our customer support team.

Customer Support

Email: info@arcomas.com
Phone: +1 (307) 429-0910

We aim to respond to customer inquiries within 1 business day.

Business Information

Arcomas is operated by Branton LLC, a U.S.-registered company based in Sheridan, Wyoming.

Store name: Arcomas
Company name: Branton LLC

Company address:
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Customer Service Hours

Monday to Friday | 9:00 AM – 5:00 PM ET
Saturday & Sunday | Closed

Order Support

For faster assistance with an existing order, please include your order number and a brief description of your request when contacting us.

If your question relates to a damaged, defective, incorrect, delayed, or missing item, including relevant photographs or tracking information where applicable can help us review the issue more quickly.

Returns and Refunds

For return or refund requests, please contact us at info@arcomas.com before sending an item back.

Please review our Return & Refund Policy for information about eligibility, return timeframes, return shipping, damaged items, exchanges, and refunds.

Shipping and Tracking

For questions about processing times, delivery estimates, tracking, delayed packages, or shipping restrictions, please review our Shipping Policy.

If you require additional assistance with a shipment, contact us at info@arcomas.com and include your order number.

Payment Questions

For questions relating to payment methods, billing, declined payments, or payment security, please review our Payment Policy or contact us at info@arcomas.com.